NAPA Play FAQ's
www.napaplay.com
Trouble shooting guide and FAQ’s
If you cannot find napaplay in google search
• Put in internet address and not google search. Put in www.napaplay.com not napaplay.
If you can’t sign in:
• Player Center
o You may be using the wrong Div ID for your league
o You may be using the wrong NAPA ID. It should be YOUR ID
• Scorekeeper
o Someone else is logged in as score keeper. Only ONE person can use this in a match.
o You may be using the wrong Div ID for your league
o You may be using the wrong NAPA ID. It MUST be one of the captain’s ID.
If your phone battery dies do you lose all the data?
• No. Just use someone else’s phone and sign in. Your matches will be there.
Can I use Napaplay on makeup matches?
• Yes. Choose NO for current week (default is YES). Then chooe the date that you are making up.
When I double click wins etc, it gives more than one win.
• Do NOT double click. Only click the wins once after a match. Clicking the game box gives a win so you really don’t have to click the wins box.
I can’t add a new player.
• You will not be able to add another player after the 5th week of league.
I can’t do timeouts on the loser of the lag.
• The timeouts can be accessed ONLY by clicking the winner of the lag. Both players show up.
I want to relay a message to NAPA but don’t know how.
• While in the scorekeeper portion you can click on Send Message and it will go to NAPA. Use this for NAPA only. NOT to the League Operator.